Published: February 5, 2018
Location
Job Type
Category
Department
n/a
Job Order Number
28219
Application Deadline
Ongoing
Salary/Wage
$15-$18/Hourly
Position Type
and Part-time

Description

ORDER DATE..................................:      February 5, 2018

JOB TITLE........................................:      COUNTER REPRESENTATIVE

NATIONAL OCCUPATION CODE.:         6552

POSITION TYPE.............................:        FULL-TIME and PART-TIME, 30 to 40 HOURS/WEEK

A company that provides the tools and innovative solutions you can trust to get the job done is looking for Counter Representatives for their Service Branch in Winnipeg.

SUMMARY:

The Service Counter Representative provides organization and execution for the day to day operations of the service branch. He/she provides the necessary sales and customer service skills to maintain and enhance their corporate image, and attain established targets.

KEY RESPONSIBILITIES:

  • Ensure courteous, knowledgeable and efficient service to all customers to maximize 100% customer satisfaction
  • Maintain established inventory control procedures
  • Administer warranty, other company policy and procedures and make the day-by-day operational decisions
  • Coordinate and follow up with customer parts and tool orders
  • Coordinate all processes such as cash controls; returns; warranty; paper routines, to comply with internal audit standards
  • Maintain cleanliness standard
  • General service branch opening and closing responsibilities including cash registers and computers
  • Implement branch promotions, and programs such as “Drop Box” in conjunction with Branch Manager
  • Assist with shipping and receiving with the Branch
  • Maintain and increase relationships with Field Representatives and Territory Managers in order to increase service business
  • Duties and responsibilities may be amended from time to time in order to support efficient company operations

SELECTION STANDARDS REQUIRED:

  • Graduate of a community college/university
  • Experience in retail sales is an asset
  • Effective communication skills; leadership and consumer behavioral skills; experience in working directly with the public
  • Demonstrate strong sales and organizational skills
  • Ability to complete task in tight time frames
  • Working knowledge of computers, especially in Microsoft Office an asset

Please contact (CAHRD) Centre for Aboriginal Human Resource Development at 204-989-7110 for more details. 

This job advertisement has been provided by an external employer/partner. (CAHRD) Centre for Aboriginal Human Resource Development is not responsible for the accuracy, authenticity or reliability of the content

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