Published: February 5, 2018
Job Type
Job Order Number
Application Deadline
Position Type
and Part-time


ORDER DATE..................................:      February 5, 2018

JOB TITLE........................................:      COUNTER REPRESENTATIVE


POSITION TYPE.............................:        FULL-TIME and PART-TIME, 30 to 40 HOURS/WEEK

A company that provides the tools and innovative solutions you can trust to get the job done is looking for Counter Representatives for their Service Branch in Winnipeg.


The Service Counter Representative provides organization and execution for the day to day operations of the service branch. He/she provides the necessary sales and customer service skills to maintain and enhance their corporate image, and attain established targets.


  • Ensure courteous, knowledgeable and efficient service to all customers to maximize 100% customer satisfaction
  • Maintain established inventory control procedures
  • Administer warranty, other company policy and procedures and make the day-by-day operational decisions
  • Coordinate and follow up with customer parts and tool orders
  • Coordinate all processes such as cash controls; returns; warranty; paper routines, to comply with internal audit standards
  • Maintain cleanliness standard
  • General service branch opening and closing responsibilities including cash registers and computers
  • Implement branch promotions, and programs such as “Drop Box” in conjunction with Branch Manager
  • Assist with shipping and receiving with the Branch
  • Maintain and increase relationships with Field Representatives and Territory Managers in order to increase service business
  • Duties and responsibilities may be amended from time to time in order to support efficient company operations


  • Graduate of a community college/university
  • Experience in retail sales is an asset
  • Effective communication skills; leadership and consumer behavioral skills; experience in working directly with the public
  • Demonstrate strong sales and organizational skills
  • Ability to complete task in tight time frames
  • Working knowledge of computers, especially in Microsoft Office an asset

Please contact (CAHRD) Centre for Aboriginal Human Resource Development at 204-989-7110 for more details. 

This job advertisement has been provided by an external employer/partner. (CAHRD) Centre for Aboriginal Human Resource Development is not responsible for the accuracy, authenticity or reliability of the content

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